How much will it cost to repair my iPod?

Please see our identification page to check availability and costs.
What do the prices mean?

The prices you see on each individual iPod page are flat rate prices for the replacement of that part including labor, return shipping to you as well as any applicable taxes. One price takes care of everything!
Where do I drop my iPod off?

 Please see the details section for the address, map and directions to our drop off location.
I live outside of Tucson, AZ. Can I ship my iPod to you for repair?

Yes. We are not limited to just helping local customers. Please see the details section for the address to send your iPod to. Please don't forget to fill out a repair form.
Can I pick up my iPod at POSTNET ? At this time, devices may only be dropped off at POSTNET. Once a repair or diagnosis has been completed, we will contact you to talk about next steps.
How much do I pay for shipping my iPod back to me?

If you have your iPod repaired by us and you live outside of Tucson, we will cover the cost of the estimate and shipping it back via USPS First Class or Priority Mail. Customers who live in Tucson will have their iPods/iPhones/Smart Phones dropped off at Simutek unless other arrangements have been made.
What if I choose not to have my iPod repaired?

We will be happy to contact you and set up arrangements for you to get your device back to you. Customers living outside of Tucson will have their iPod/iPhone/Smart Phone mailed back to them via USPS First Class or Priority Mail.
What if I don't want you to ship it back?

We will be happy to meet with you or ship your device back under certain circumstances.
How long do I have to pay?

We will hold onto your iPod for 30 days. After 30 days your iPod will be considered abandoned and will be disposed of at our discretion unless other arrangements have been made.
How is payment made? After your iPod is repaired, we will contact you by email or phone to arrange payment. You can use any debit or credit card or cash to pay for repairs.
What Smart phones do you repair? Our goal with all smart phones is to get them back in working order. There are too many phones to list, (especially for you Blackberry fans) but e-mail us with your brand, model, carrier, (AT&T, Sprint, T-Mobile, etc.) and we will get back to you with a cost and timeframe for the repair.
Do you take Cash? We can accept cash but only when meeting in person to return your iPod. For your safety, please do not send cash by mail.
How long does repair take? We will do our best to get your iPod fixed as soon as possible. If the part is in stock we can have it fixed same day or next day in most cases. If your iPod requires parts that are out of stock, we will contact you and give you an estimate of time.
Is there a warranty on the repair? Yes. We warranty internal parts for 90 days. External and cosmetic parts are warranted for manufacturer defects only. Scratches, dents and other cosmetic damage is not covered.
Do you sell used iPods? Occasionally. We consider selling current model iPods to be a conflict of interest but will sell iPods and iPhones from time to time that are no longer sold by Simutek, The AT&T store, or The Apple Store.
I can't find my specific iPod on your site. How come? We usually only list the iPods we can provide work on. If your iPod is not listed, we either cannot get parts for it or are unable to perform repair work on it. Please e-mail us your iPod if you don't see it listed and we will get back to you with an answer as soon as possible.
Do you provide backup services for iPods? Yes. We can backup your entire music library on DVD. The cost is $39 for the first 4GB and $15 per DVD (4.5GB) after that.
I have questions that aren't listed here. How do I contact you? Please direct all other questions to info@theigods.com. We will respond as quickly as possible.